Terms & Conditions
Last Updated: September 22, 2026
Welcome to Retna Media. These Terms and Conditions ("Terms") govern your access to and use of the website located at retnamedia.com (the "Site") and any services, content, forms, or tools made available through it (collectively, the "Services"). The Site is owned and operated by Retna Media ("Retna Media," "we," "us," or "our"), a branding and digital marketing agency headquartered in Sugar Land, Texas.
By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.
Eligibility
You must be at least 18 years of age to use this Site or submit any inquiry, intake form, or consultation request. By using the Site, you represent that you meet this requirement and that any information you provide is accurate and complete..
Nature of the Site
The Site provides general information about Retna Media, our services, our team, and our work. Content on the Site is for informational purposes only and does not constitute a binding offer, a guarantee of results, or professional, legal, or financial advice.
Engagement of Retna Media for any service is subject to a separate written agreement, proposal, or statement of work ("Service Agreement"). In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement governs the services described in it.
Inquiries, Intake Forms, and Consultation Requests
The Site includes forms, including an intake form and a consultation scheduling link, through which you may request information or a consultation. Submitting a form does not create a client relationship, and Retna Media is under no obligation to respond to or accept any inquiry.
You agree not to submit false, misleading, or unauthorized information, and not to submit information on behalf of another person or business without their permission.
Intellectual Property
All content on the Site, including text, graphics, logos, images, video, page layouts, case studies, and downloadable materials, is the property of Retna Media or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
The Retna Media name, logo, and tagline "connect. inspire. results." are trademarks of Retna Media. You may not use them without our prior written consent.
You may view, download, and print pages from the Site for your own personal, non-commercial use. You may not reproduce, distribute, modify, publicly display, create derivative works from, or otherwise exploit any Site content without our express written permission.
Client Work Displayed on the Site
Client logos, campaigns, and project examples shown on the Site remain the property of the respective clients or Retna Media as set out in the applicable Service Agreement. Their display on the Site does not grant any license to third parties.
Acceptable Use
You agree not to:
- Use the Site in any way that violates applicable federal, state, or local law
- Attempt to gain unauthorized access to the Site, its servers, or any connected systems
- Introduce viruses, malware, or any other harmful code
- Scrape, crawl, or harvest data from the Site using automated means without permission
- Use the Site to send unsolicited commercial communications or spam
- Impersonate Retna Media, its employees, or any other person or entity
- Interfere with or disrupt the operation of the Site
We reserve the right to restrict or terminate access to the Site for any user who violates these Terms.
Third-Party Links and Tools
The Site may contain links to third-party websites, scheduling tools, social media platforms, or other services that are not owned or controlled by Retna Media. We are not responsible for the content, privacy practices, or availability of any third-party site or service. Your use of those services is governed by their own terms and policies.
Testimonials, Case Studies, and Results
Any testimonials, case studies, or performance figures displayed on the Site reflect the experience of specific clients under specific circumstances. They are not a guarantee, promise, or prediction of the results any other client will achieve. Marketing outcomes depend on many factors outside our control, including market conditions, budget, competition, and client participation.
Disclaimer of Warranties
The Site and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Retna Media does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any information on the Site is accurate, complete, or current.
Limitation of Liability
To the fullest extent permitted by law, Retna Media and its owners, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of or inability to use the Site, even if we have been advised of the possibility of such damages.
In no event shall Retna Media's total liability to you for all claims arising out of or relating to the Site exceed one hundred U.S. dollars ($100.00).
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, our liability is limited to the greatest extent permitted by law.
Indemnification
You agree to defend, indemnify, and hold harmless Retna Media and its owners, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.
Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Site, you consent to the practices described in that policy.
Electronic Communications
By submitting a form, requesting a consultation, or contacting us through the Site, you consent to receive communications from Retna Media electronically, including by email, text message, or phone, at the contact details you provide. You may opt out of marketing communications at any time by following the unsubscribe instructions in any message or by contacting us directly.
Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Fort Bend County, Texas, and you consent to the personal jurisdiction of those courts.
Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted to this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
Severability and Waiver
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Entire Agreement
These Terms, together with our Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and Retna Media regarding your use of the Site and supersede any prior agreements or understandings relating to the Site.
Contact Us
If you have questions about these Terms, contact us at:
Retna Media
Sugar Land, Texas
Website: retnamedia.com
Email: info@retnamedia.com
